Dear valued customer,
- We thank you for your support, thank you for choosing ME AND I FASHIONS for your fashion trends.
- Please feel free to contact us on firstname.lastname@example.org for any questions you have on our product or your fashion trends.
- When purchasing any item from ME AND I FASHIONS please ensure you have correctly understood the sizing chart that is accompanied by each item.
- Please note: Product colours, prints and textures may vary slightly from what is shown in the pictures. Due to computer/ laptop monitor settings, lighting used during photo shoots etc. and depending if it is a printed material where the fabric has been cut from the roll.
- We strive to supply good quality product at best prices, we have no control over shipping costs, custom duties and courier costs. These are a must !!
- ME AND I FASHIONS quality check all items before distributing to customers. In the unlikely event of an item defect, please do not hesitate to bring to the attention of ME AND I FASHIONS upon delivery. Defective item must be reported within 24 hours of delivery. Any defective item will be gladly replaced for free (courier cost from customer to ME AND I FASHIONS/ ME AND I FASHIONS back to customer). Replaced item must be of the same item and size. Delaying or failing to bring defective item to the attention of ME AND I FASHIONS within 24 hours of delivery will result to be declined. Following defective procedures, item must be returned back to ME AND I FASHIONS within 48 hours.
Exchanges: Swimwear and Accessories are strictly not exchangeable, due to HYGIENE reasons.
- In the event of requesting an exchange from ME AND I FASHIONS, we will gladly assist. Please do not hesitate to bring to the attention of ME AND I FASHIONS the intend of exchanging upon delivery. Exchange item must be reported within 24 hours of delivery. Delaying or failing to bring exchange item to the attention of ME AND I FASHIONS within 24 hours of delivery will result to be declined. The exchange item must be in the following condition, In a sell-able condition, not worn, unwashed and un-perfumed. Following exchange procedures, item must be returned back to ME AND I FASHIONS within 48 hours.
- Please bear in mind all costs will be covered by the customer exchanging the item. The cost will include couriering to and from ME AND I FASHIONS. If the exchange item price is higher than the original item purchased, the difference is to be paid before releasing the exchange. Any item exchanged lower than the original item purchased a credit will be noted. Credit can be used on the next purchase of your choice.
- Product care: Please be advised, taking special care on the purchase of garments is for your responsibility. All items we sell are made from delicate materials, washing of all products supplied by ME AND I FASHIONS, we suggest hand wash!!
- Customer information: Please ensure all information is correctly supplied for the delivery of item, for example; Customer details, contact details, email address, physical delivery address and no postal address.
- Parcel delivery: THE COURIER GUY is the preferred courier service for all deliveries for ME AND I FASHIONS, situated in all major cities in South Africa, delivery is normally 24 to 48 hours using standard delivery. Please be mindful areas furthest away from point of distribution will take up to 48 hours delivery time via courier. Any areas not covered by THE COURIER GUY for deliveries, ME AND I FASHIONS will use the services of POSTNET, delivery is normally 3-5 working days using standard delivery or the SOUTH AFRICAN POST OFICE, delivery is normally 5 working days plus. Once parcel has been handed over to a delivery service, the customer will be emailed a waybill number for tracking.
- Parcel receiving: Please ensure when the courier service is delivering, the respected person that placed the order with ME AND I FASHIONS takes ownership of the delivery. ME AND I FASHIONS / THE COURIER GUY will not be held responsible for the loss of item.
- Trading hours: Monday to Friday from 08h00 – 17h00 for deliveries / receiving